The small Version: From 2009 to 2013, professional matchmakers JoAnn and Steve Ward managed VH1’s “Hard fancy.” During the period of six conditions, this mother-and-son duo highlighted their own skill for promoting, suggesting, and quite often offering a reality check to individuals seeking really love. If not in tv show company, the duo operates Master Matchmakers to help singles find a relationship through matchmaking and time training. Master Matchmakers offers personalized information and vetted suits to singles all over the country. Now, the team in addition has innovated a mobile application also known as like Lab that authenticates the identity of a stranger before going on a date. In all aspects of internet dating, the Ward household aids better truthfulness and depend on.


In 2003, Steve Ward believed he had been on his way to becoming a good investment banker. He was 22, only out of school, and going to start their job, but first the guy chose to help his mommy around with her matchmaking company.

JoAnn Ward had a skill for dealing with men and women, not with technology. She had been utilizing submitting cupboards, along with her daughter planned to update her to an on-line database and site. He envisioned it to be a fast job. Next, when a prospective customer questioned him for a male’s perspective, he carried out 1st intake meet japanese singlesing and begun to advise matches.

The guy came across making use of customer and paired the girl up on a first day. She and her time hit it well and had been quickly engaged become married. Steve’s initial introduction was a rousing success, and merely that way he had been hooked.

A second generation matchmaker and President at Master Matchmakers, Steve guides individuals toward rewarding relationships with sincerity and authenticity. He is well-practiced at giving information to singles. Alongside their mom, he co-authored a novel known as “Crash program crazy.” In all their undertakings, he dreams to enhance the online dating experience for singles.

Master Matchmakers conducts face to face interviews and background records searches to carefully familiarize yourself with consumers before giving all of them from a romantic date. Licensed mentors and certified therapists behave as private mentors and a dedicated team of full-time matchmakers function side-by-side with one of these coaches assuring scrupulous, hand-selected introductions along with tailored advice from many years of specialist knowledge.

By using a generally seen tv program, “Hard like,” this little regional matchmaker widened into a nationwide boutique, offering singles in all 50 says.

“We’re facing panel any where from 20 to 40 new business four weeks now,” Steve stated. “We’ve matured into the full scale solution able to assisting whoever labors crazy.”

nowadays, by utilizing technologies to improve the matchmaking lifetime of singles, Steve provides pioneered a cellular program called appreciate Lab, which will validate your photograph, authenticate their own identity with an individual knowledge test or mobile phone lookup, and run a criminal record check aswell.

“in a day and time of meeting over mobile very first when considering internet dating, we created Love Lab to convey rely on as something to the whole dating sector,” Steve described, “but for those trying to find a high-touch, personal experience we will always provide our very own best-in-class, private mentoring and professional matchmaking services.”

Steve and JoAnn Honed Their Date Coaching through “Hard Love”

Upon joining Master Matchmakers, Steve used their business instinct, personal instinct, and style for informing it enjoy it should show off all that a matchmaker is and do. This is why, he along with his family members soon earned much promotion and attention, culminating in VH1’s fact television show “Hard admiration,” which went for six months.

From 2009 to 2013, Steve along with his mommy managed and developed this tv series about singles and partners in a variety of stages of internet dating and union crises. They can be simple individuals who understand how to get effects.

“many thanks much for directing me along the ‘dating trip’ that resulted in Ryan. Our company is so pleased. He includes such to living that i might struggle to make by yourself. We never ever believed in soulmates before, but man in the morning I a believer today!” — Maya, a Master Matchmakers client

After period one, Steve recognized the helpfulness of a really love bootcamp, of hearing from a person that will tell you the truth about yourself and your interactions. The guy made a decision to include a night out together mentoring solution to fit and bolster their matchmaking.

“We planned to supply renewable ways that we can easily add price to someone’s romantic life,” the guy told us. “We started to develop a course that we believed ended up being extremely special and personalized, based on the strategy we were noted for: hard really love.”

The popularity of the television tv series additionally the development of online during the time enabled Master Matchmakers to syndicate their services nationwide.

Date training, coordinating, and Vetting for individuals in every 50 States

Master Matchmakers changed a great deal since 2003, whenever uploading and sending photographs via some type of computer was actually boring and difficult. In those days, it was a market standard that matchmakers would not reveal their clients pictures of their potential date. The customer had to trust their particular pro assessment of attractiveness and compatibility.

Today technical improvements enable Steve with his group to delve further and supply a lot more than just a picture. Down seriously to the very last information, these matchmakers need to know everything so that they can create an informed match. A full bio and background check is regular running procedure for this exclusive matchmaker.

Providing personalized service into entire nation, the Ward household can help countless qualified singles find the individual regarding ambitions.

An egalitarian matchmaker, Steve denies the notion of an antiquated business model where guys shell out expensive costs to get to know women who pay absolutely nothing. Master Matchmakers treats ladies rather and pleasantly.

“I appeal to a top-quality woman,” Steve said. “we serve women who are very motivated, successful, attractive, educated, and seeking to fulfill their particular equal or much better.”

Date Coaching

In their go out coaching, Steve sets an emphasis on acknowledging possibilities being available to acting on all of them. He encourages self-awareness, not self-consciousness. The guy talks about shifting the paradigm and getting rid of self-imposed barriers in order that the client is ready to satisfy “usually the one.”

“My training gives them the ability to maximize the options which come their own means and observe those possibilities,” the guy described. “i am a numbers guy, so it is all about regularity and preparedness.”

The guy with his staff of educated mentors satisfy face to face to understand patterns, break poor routines, and make a plan for how locate, form, and keep a good connection. It’s no surprise their website defines big date mentors as “the blade and shield inside romantic life.”

“Quite often we just manage helping folks increase their own heads,” Steve mentioned, “to try and consider exactly why it could operate– not exactly why it will not work.”


These matchmakers suggest for you personally. Their job is to arrange introductions with compatible and vetted people. Consumers agree upon a specific amount of introductions beforehand, and also the matchmakers produce a tailored strategy backed by years of experience for the relationship video game.

“We’re extremely tactical about this,” Steve mentioned, “so we give comments along the way. We provide the client sincere useful criticism that they won’t get all other way.”

Grasp Matchmakers simply take their particular time interviewing and obtaining knowing their customers to make better matches. The idea, Steve stated matter-of-factly, is to obtain rid of the customer by combining them up with a compatible match.

Occasionally what this means is offering some guidance (or a highly worded truth check) to clients. The mind-set of this solitary is just as crucial just like the individuality of these day.

Also important, Steve informed united states, could be the power to connect reasonable expectations. “I discovered through the years simply to walk a superb line between offering some one desire and giving some one delusions.”

Background Checks

Before taking on any client, Master Matchmakers carefully investigates that individual’s history. This consists of everything from social media profiles to criminal background. The team provides a great deal of information at their unique fingertips to ensure that almost all their consumers take the up-and-up.

“undoubtedly and out, we have the best standard of immediate access to controlled data — over any kind of matchmaker in the nation,” Steve boasted. “We’re basically, for many intents and reasons, private detectives.”

Grasp Matchmakers only represents individuals after vetting their particular back ground. Whoever signals on agrees to these types of an arrangement. Fostering rely on and sincerity, these matchmakers make certain their clients are upstanding people worthy of being matched up. This excellent function provides the staff a competitive edge for singles trying to find some extra protection and detailed research.

“We have now included many technology over the last four years,” Steve mentioned. “That allows you to do our tasks more proficiently plus successfully than other matchmakers available to you.”

Love Lab Uses criminal background checks to help keep Daters Safe

Recently, Steve has brought on a bold endeavor, creating an online dating reference for singles. He is used the verification innovation used by Master Matchmakers and condensed it into a mobile application called Love Lab. Today anyone can use the internet to ensure the identification of a romantic date before meeting directly.

This really is an essential item for singles just who placed by themselves at risk by happening a date with somebody they don’t really really know.

“We would like to be an index,” Steve revealed, “to confirm dating pages and simply help folks increase worth out of each one of these programs and services.”

Really love Lab uses Master Matchmakers’ vetting methods to deliver the present day dater some peace of mind. Before you go on a romantic date, customers can login discover if someone is actually whom they claim getting (and the things they claim to resemble).  This no-cost mobile app was launched in September 2013 and has already been broadening its get to since.

“we are amid a progression of your product,” Steve stated. “we should come to be an independent confirmation solution for the whole relationship sector.”

The application lets users self-verify unique identification and look upon the identification of someone otherwise. Eventually you can easily enter an unknown number, email address, or username involving a Love Lab profile to see if some body you came across using the internet has already been confirmed. Everybody must confirm unique details. You can validate your own photos, for instance, if you take and publishing an instant selfie to enjoy Lab that is determined and in comparison to your own profile photographs for likeness.

With an extensive and conscientious verification process, these internet dating innovators hope to generate an item that reduces the dishonesty, fraud, and threat widespread in online dating.

“I’m not very worried about generating a huge amount of money right away. I’m truly trying to build something that folks are going to want to use and advise — and a site that resolves a really severe problem.”

The Master Matchmakers group Features a Close-Knit, Family Feel

Master Matchmakers is actually a family-run company. JoAnn Ward will be the chairman, the woman daughter could be the President, and her daughter is the Executive Director of Client Relations. Several of their own matchmakers and time mentors have-been making use of the business for many years and they are profoundly committed to the success of every client.

“We operate Master Matchmakers like a household. We have a tremendously boutique-style approach,” Steve described, incorporating, “My personal mom provides usually said that the single thing that technologies cannot change is quite private service.”

JoAnn provides a radiant character that sets the tone for your business in general. The Ward family is focused on advising it want it is and helping individuals when you are immediate.

“We grab an equal share with the duty in organization,” Steve mentioned, “but she is so much more tangled up in production the achievements within customer’s lives.”

Not too long ago, Steve has taken more of a step back from customer try to concentrate on the growth of the Master Matchmakers business and expansion of like Lab program. The guy lets his mother use the reins in the customer side, while they don’t constantly agree about the the proper method.

“we now have disagreements with regards to our very own consumers constantly in fact,” he said good-naturedly. “When we disagree, though, it’s my job to let her win because we made a package in the past that she’d have final suppose during the matchmaking business and that I might have last suppose on the activity undertakings.”

That agreement seems getting good for all included â€” this mother-son group balances one another over to supply daters individualized help and scientific ease.

Success is determined by exactly how Happy the Clients Are

Over many years, Steve has actually experienced numerous achievements stories of happy partners which found, fused, and discovered love as a result of Master Matchmakers. Their unique client ratings web page is filled with reviews from satisfied clients.

“i would ike to think 99per cent of the people which retained myself should do everything over again,” the guy stated, “and I’m pleased with that.”

He informed all of us about a particular young woman who was simply wise and winning in necessity of some advice within her romantic life. Steve took this lady on as a client and started instructing the girl is even more open-minded. The guy matched her with some single guys but had not discovered an excellent fit.

To increase insight into the woman personality, Steve asked the lady to grant a personal guide page. The woman response astonished him. “She thought comfortable enough to choose an ex who was currently remarried,” he recalled. “She actually exposed to him and tell him that she’s going through this knowledge, doing some soul-searching and showing about what she could perform in a different way in order to satisfy ‘the one.'”

Her ex ended up supplying the girl path back into really love. He recommended she fulfill a friend of their. The capture had been that this friend lived in Seattle while she stayed in ny. But she’d been coached getting open-minded to opportunities, so she consented to have a chance. After some successful times, she finished up transferring to be closer to this man, that is today the woman fiancé.

“She gave me this gorgeous recommendation for conference this person,” Steve stated. “the point that I could indirectly affect somebody to ensure, actually without adding the woman to ‘the one,’ she still credits myself — if you ask me, that is one thing to end up being happy with.”

Master Matchmakers Blends private provider With Technology

Instead of becoming a financial investment banker, Steve Ward features made use of his talents as an entrepreneur, representative, matchmaker, and go out coach to move Master Matchmakers into the scientific get older. Their own freshly designed application, enjoy Lab, could be the alternative in offering singles a secure online dating atmosphere with comprehensive background records searches.

“we are in a position to explore individuals history really carefully — a whole lot more carefully than just about any various other matchmaker around,” Steve mentioned. “i have in essence shrunk that innovation into fancy Lab, but Master Matchmakers still utilizes it for our consumers’ purposes at the same time.”

With upfront guidance, hand-picked fits, and proven times, Steve looks to corner industry on internet dating from start to finish.

“All of our focus is really having the ability to supply helpful resources to prospects from inside the whole relationship ecosystem,” the guy mentioned. When the large praises of their former clients are any sign, he’s already been immensely successful so far.